Terms of Service

Last updated: July 2026

1. Acceptance

By accessing Ordena AI, you agree to these terms. If you do not agree, do not use the service.

2. Service Description

Ordena AI provides a cloud-based platform for managing repair and service businesses, including job scheduling, customer management, inventory tracking, and team coordination.

3. Accounts

You are responsible for maintaining the security of your account credentials. Each tenant account is isolated — your data is not accessible to other tenants.

4. Acceptable Use

You agree not to misuse the service, attempt to access other tenants' data, or use the platform for illegal purposes.

5. Data Ownership

You retain ownership of all data you enter into the platform. We do not claim rights to your business data.

6. Billing

Paid plans are billed monthly via Stripe. You may cancel at any time. Refunds follow Stripe's standard policies.

7. Limitation of Liability

Ordena AI is provided "as is". We are not liable for data loss, downtime, or damages beyond the amount paid for the service in the preceding 12 months.

8. Contact

Questions? Email hello@ordenaai.com.